Shipments and returns

Shipping your package

Have you ordered your favorite item(s) from GotYa? Your package will be packed and shipped for you within one business day. If you order before 16:30, we will ship your package the same day. We send our packages with Post NL with tracking code. This way the package can be followed online, both for you and for us. So we are sure that the sent package arrives with you! Do you prefer that your package is delivered to the nearest Post NL point? That is also no problem

Shipping costs for orders in the Netherlands are €4,95. For shipping to other countries, other rates apply.

We wish you lots of fun with your purchase!

Love, the girls of GotYa

Returning your package

Not entirely satisfied with your purchase? That's no problem. You have the option to return your items within 8 days. The cooling off period starts on the day you receive your package. It is important for us that you treat your item(s) and the packaging with care. If your items are still in their original condition, you can simply return the package to the address below:

GotYa Fashion & More
Arnold Spoelstraat 104
2553 CN Loosduinen
Netherlands

When returning your item(s), do not forget to fill in the enclosed return form. Without this completed return form we can not process your return. Upon receipt of your return, we will refund the amount directly to your bank account. This is done by Mollie, this description can be found on your statement. This takes up to 7 working days.

The return costs are for your own account. Do you live near our fashion store? Then you can return your ordered items free of charge in our store!

Please note! It is not possible to return items from the SALE.

Love, the girls of GotYa